Manufacturing

Offer product support to your customers and remote installation guidance to your engineers

Cut wasted spend on product support call outs and support your customers remotely. Turn your local physical engineers into a nationwide support network using Vixit and revolutionise your service offering. Create custom categories to match the skill-sets of your employees and reach the right person for the right task, every time.

Join Vixit today to start serving your customers online tomorrow!

Vixit is created to provide remote guidance on

Equipment
installation

Product
technical support

Product
maintenance

Minor
fixes

Why Vixit?

Ready-to-go turnkey solution

No coding or technical knowledge

required to get set up

Full flexibility

Your employees can provide services from

any place with the internet at any time

Complete customer satisfaction

A quick and effective response to

emergencies and other issues

100% branded

Seamless user experience as if your app

was custom-built from the ground up

Nationwide services in an instant

Now you can provide automotive service and maintenance services remotely with your own paid video call app

No overheads

Only a phone and an Internet connection

are needed. No overheads or running costs

Boost in uptime

No travel time and parts sourcing.

Only paid effective communication

How does it work?

1. Sign up and set up your company profile

2. Add your engineers to the system

3. Set rates and availability

4. Provide your customers with
a link to your app

5. Start receiving paid video calls

6. Automatically send a job report with photos and invoice on completion

Features

Provide a virtual experience for your customer
as if your engineer was on-site physically

In-App Messenger if your customer has a poor
connection or accessibility requirements

Automated Paperless invoicing and
job reporting on call completion

Fixed price or PPM
flexible payment models