Offer your customers paid video support with your own app!

Innovative remote guidance video calling solution for troubleshooting, triage and problem solving

Get started

Why Vixit?

Use our turnkey solution to outshine your competitors by offering a pay per minute video chat solution to your customers.

  • Launch your own mobile app
  • Build complex customer relationships
  • Job reporting and invoicing system
  • Advanced branding possibilities
  • 100% White label
  • Reliable and affordable

Features

Cutting-edge innovative solution to connect via video with your existing customers and a way to win new business by connecting with new ones!

Video Calls

Provide a virtual experience for your customer as if your engineer was on-site physically. Triage or fix maintenance issues remotely.

Fixed price or PPM
Flexible Payment Models

Provide a virtual experience for your customer as if your engineer was on-site physically. Triage or fix maintenance issues remotely.

Paperless Invoicing and Job Reporting

Effortless automated PDF job reports with call photos taken by your engineers alongside invoices for your B2B customers.

Wayne Bettess

Trades Business Coach & Podcast Host at Off The Tools Academy

Advanced branding possibilities

A new, shiny, branded mobile application promotes your company and connects new and existing customers with your qualified and experienced engineers.

In-App Messenger

Chat feature for if your customer has a poor internet connection, to exchange serial and part numbers and for accessibility reasons.

Fully branded Admin Panel

Add customers, service categories and engineers in your branded Admin Panel. View job reports, photos and manipulate call data

Benefits of using Vixit

With our trademarked, ready-to-go solution, you get:

  • Quick setup
  • No more free telephone advice!
  • Instant access to a national market
  • Guaranteed payments via Stripe
  • Little technical knowledge required
  • Seamless user experience
  • 360° Product tech support
  • Affordability
  • Increased customer satisfaction
  • Support service plans with no outlay
  • Increased billable hours
  • Job reporting and invoicing system
  • Innovate in your business
  • Build complex customer relationships
  • Dramatically reduced wasted unpaid job time
  • No aborted calls
  • A rapid response rate for your customers
  • Pay per minute means no more chasing unpaid bills
More

How does it work?

Sign up / Choose your
service plan and
configure your account

Onboard your
engineers

Provide your
customers with a link
to your app

Start receiving paid
video calls

Pricing

Vixit is completely free to sign up to, and explore, however if you would like to offer pay per minute video support to your customers, you will need to purchase one of our packages as shown below. Don’t forget, you can combine packages with add-ons to suit your industry!

Monthly
Yearly SAVE 20%
Starter

£

Up to 50 minutes of included call time at £0.40 per minute

Calls charged at £0.60 per minute outside plan limits

Up to 3 Engineers

Free 48 hour reponse technical support

Customised IOS / Android App

Unlimited Service Categories

Unlimited Customers

Dashboard & Reporting

Industry specific Add-ons enabled

100% white label Applications

Dedicated support team

Implementation

Choose Plan Choose Plan
Growing

£

Up to 125 minutes of included call time at £0.40 per minute

Calls charged at £0.60 per minute outside plan limits

Up to 8 Engineers

Free 24 hour reponse technical support

Customised IOS / Android App

Unlimited Service Categories

Unlimited Customers

Dashboard & Reporting

Industry specific Add-ons enabled

100% white label Applications

Dedicated support team

Implementation

Choose Plan Choose Plan
Professional

£

Up to 250 minutes of included call time at £0.40 per minute

Calls charged at £0.60 per minute outside plan limits

Up to 16 Engineers

Free 12 hour reponse technical support

Customised IOS / Android App

Unlimited Service Categories

Unlimited Customers

Dashboard & Reporting

Industry specific Add-ons enabled

100% white label Applications

Dedicated support team

Implementation

Choose Plan Choose Plan
Enterprise
Call 0330 330 95 23

to discuss your needs

Unlimited call time at standard rate

No plan limits

Unlimited Engineers

Free telephone technical support

Customised IOS / Android App

Unlimited Service Categories

Unlimited Customers

Dashboard & Reporting

Industry specific Add-ons enabled

100% white label Applications

Dedicated support team

Implementation

Choose Plan Choose Plan

Our Clients